We are doing all we can to protect our customers and staff from the current Coronavirus outbreak. New procedures have been implemented to allow us to continue offering our normal service and next day deliveries on most items. We have also closed our showroom and we are not currently offering the click and collect service. We will continue to offer our customers the best service we can throughout this crisis and will update you as the situation changes.

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Please use the form below to contact us or email us at enquiries@glowing-embers.co.uk.

You can call our sales and customer service teams on 01376 555182 between 9am and 5.30pm Monday to Friday and between 10am and 2pm on Saturdays (Oct-Dec only). If you wish to visit us in person, our affiliated showroom, The Stove Lounge, is currently 'by appointment only' so please contact us on 01376 555182 to arrange an appointment Monday to Friday (we are currently closed at weekends). Regrettably, we will be unable to facilitate a visit to our showroom if an appointment has not been pre-arranged.

For technical support, please email: technical@glowing-embers.co.uk.

Glowing Embers
20-28 Albert Road
Braintree
Essex
CM7 3JQ

Please note this is not a returns address - please contact us for a returns number prior to returning any goods.

Glowing Embers is a trading name of Volsom Ltd.
Registered in England and Wales with Limited Liability No: 07738645
VAT Registration No: 129 3265 12

 

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